Shipping infos

Dear Valued Customer,

Thank you for choosing LUSTERCHIC. We are committed to providing you with a seamless shopping experience. Below are the details of our shipping policies:

Insured Shipping & Handling:

• Standard Rate: Enjoy a low fee of just € 4.80 for insured shipping and handling to any destination for all products.
• Free Shipping: We offer free shipping on all orders over €60.

Partnerships: LUSTERCHIC collaborates with leading international carriers including USPS, FedEx, SF Express, DHL, UPS, and EMS, enabling us to deliver directly to your doorstep. We take pride in offering flat-rate shipping worldwide.

Shipping Process:

• Order Processing: Immediately upon receiving your order, we begin preparation. This includes verifying payment details, and gathering and packing the products.
• Notification: You will receive a shipping confirmation email along with a tracking number once your order has shipped.
• Operational Days: Please note that we process shipments on business days only, excluding Saturdays and public holidays.

Delivery Estimates:

• General Delivery Times: Once your order is shipped, depending on your country or region, estimated delivery time is between 5 to 12 business days after dispatch. Specific delivery dates are not provided nor guaranteed.
• Delivery by Country: For your reference, here are the estimated delivery times by country:
  • Europe: 5-9 days
  • United States: 7-12 days
  • Canada & UK: 5-12+ days
  • Australia: 5-12+ days
  • Internationally: 7-21+ days

Please feel free to reach out to our customer support at support@lusterchic.com for any further queries or assistance.