Privacy Policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or purchase from lusterchic.com (the "Store").

PERSONAL INFORMATION WE COLLECT

When you visit our Store, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Store, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Store, and how you interact with the Store. We refer to this automatically-collected information as "Device Information." 
 
We collect Device Information using the following technologies: - "Cookies" are data files placed on your device or computer and often include a unique anonymous identifier. For more information about cookies and how to disable cookies, visit https://www.allaboutcookies.org. - "Log files" track actions occurring on the Site, and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site. 
 
Additionally, when you make a purchase or attempt to purchase through the Store, we collect certain information from you, including your name, billing address, shipping address - please note that We don't save any payment info such as credit cart numbers - email address, and phone number. We refer to this information as "Order Information." 
 
When we talk about "Personal Information" in this Privacy Policy, we speak both about Device Information and Order Information.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. 

We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. 

You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or another lawful request for information we receive, or to protect our rights otherwise.

Text Marketing and notifications

By subscribing to text notifications, you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. HELP for help. Msg & Data rates may apply. For more info, view Privacy Policy and ToS. 

Text Marketing and notifications (if applicable): By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription for or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. 

Text marketing messages will not exceed 20 per month. You can unsubscribe from further text messages by clicking on the unsubscribe link. Sending text messages or using automation requires you to feed phone numbers or recipient names into our importer. We will store and use this data to show you campaign analytics and results, including message delivery status, sent status, and in some cases, whether the purchase resulted in a sale. 

If you decide to use our link shortener in text messages, we will collect information on whether the link was clicked and use it to display results in your analytics. Any third-party service you may decide to operate outside of the scope of smsbump.com (third-party link shortener, GA tracking, etc.) will be referred to their specific third-party policies, which you need to agree with. Upon sending the text messages, we will pass the data to our text messages operator to fulfill their delivery. Information is being shared with our operator only upon initializing a marketing campaign. If your recipients no longer wish to receive messages, they have to reply to the news with STOP or contact us at the email address below so we can unsubscribe them successfully.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide targeted advertisements or marketing communications that may interest you. For more information about targeted advertising, visit the Network Advertising Initiative's ("NAI") educational page at . 

You can opt out of targeted advertising by using the links below: 

- Facebook: https://www.facebook.com/settings/?tab=ads 

- Google: https://www.google.com/settings/ads/anonymous 

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser. 

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you want to exercise this right, please get in touch with us through the contact information below. 

Additionally, suppose you are a European resident. In that case, we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the Site) or otherwise to pursue our legitimate business interests listed above. Also, please note that your information will be transferred outside Europe, including Canada and the United States. 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

CHANGES

We may update this privacy policy occasionally to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. MINORS The Site is not intended for individuals under the age of 18. 

CONTACT US For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@lusterchic.com or by mail using the details provided below: 367 - 375 Queen's Road Central, Hong Kong